FAQs & Toy Care

When does SquishPlush open?

We are preparing our first collection of plush, squishies, and fidgets. Check back here for updates.

How do I choose a toy?

Compare the measurements, variant options, and product details on each listing before ordering. Photos can look different across screens, so read the written details too.

How should I care for my toy?

Follow the care instructions on the product label. Care requirements vary between products. If instructions are missing or unclear, contact us before washing or applying heat.

Is a toy suitable for a child?

Check the age guidance, warnings, and label for the specific product. Do not assume every plush, squishy, or fidget is suitable for babies or young children. Contact us if the product information does not answer your question.

What are the shipping and return options?

Our shipping and return details are being finalized before orders open. Please check the published policies before purchasing.

How can I get help?

Use our contact page for product or store questions. If you have an order, include your order number and the email used at checkout. Please do not include payment card details.